General

Q: Where can I find the specifications of the robot?

A: You can find all resources including specifications, user guide and CAD models here.


Q: Can I power my Kinova robot with a battery?

A: Yes. Doing so requires a 24V battery that meets the product requirements. Please refer to the user guide for the proper way to connect your Kinova robot to a battery.

Q: Can I attach a camera on the robot?

A: Yes, we can provide universal support for sensors with diameters matching the different part sizes on the robot. Ask your Kinova Sales representative for a quote.

Q: Can I use another gripper?

A: The Gen2 can come with the Kinova 2 or 3 finger gripper. You can also use a Robotiq 2F-85 gripper if you pair it with a Cufflink from Stanley Robotics. Ask your Kinova Sales representative for more detail.

Q: What are the other available robot accessories?

A: As you may have seen elsewhere on our site, we have an integrated solution with the Robotiq gripper, a camera module and extra features. It is our GRP gripper adapter. We also have remote communication modules and standalone robot controllers.

Safety

Q: Is Gen2 safe?

A: In order to ensure that our robotic arms empower humans above all else, we design with safety in mind. The arms are active compliant due to torque sensors in each joint, meaning each arm can stop and correct itself mid-movement.

What’s the difference between a traditional wrist and a spherical wrist on a robotic arm?The spherical wrist allows you to decouple the translation and rotation parts of the inverse kinematics solution. The traditional wrist, on the other hand, has no pinch point.

Usage

Q: Must the robot be ‘Home’ before being controlled in Cartesian mode?

A: Technically, you could switch to Cartesian control mode at any valid Cartesian position. If you’re already in Cartesian control mode, you’re guaranteed to have your robot stay in a valid Cartesian position.

Q: What is a valid Cartesian position for a Kinova robot?

A: A valid position is not too close to a singularity, not too close for self-collision, not too close to an angle limit, and not in a protected zone (mainly used by assistive users).

Q: Are Kinova robotic arms safe?

A: In order to ensure that our robotic arms empower humans above all else, we design with safety in mind. The arms are active compliant due to torque sensors in each joint, meaning each arm can stop and correct itself mid-movement.

What’s the difference between a traditional wrist and a spherical wrist on a robotic arm?The spherical wrist allows you to decouple the translation and rotation parts of the inverse kinematics solution. The traditional wrist, on the other hand, has no pinch point.

Q: What do I do if the fingers don’t seem to open or close?

A: Please check for the following possible causes:

  • Fingers not initialized
  • Inappropriate command sent
  • Bad electrical connection between last actuator and gripper
  • Fingers are broken

*For ROS users, hand type set to no motion in the trajectory point

Q: What are the mechanical rotational limits of the actuators?

A: There are no mechanical limitations. All of our actuators feature slip rings and hollow-shaft motors, which allow for continuous rotation.

Q: Can I power my Kinova robot with a battery?

A: Yes. Doing so requires a 24V battery that meets the product requirements. Please refer to the user guide for the proper way to connect your Kinova robot to a battery.

Q: What type of materials are the Kinova robot shells made of?

A: The Gen2 Ultra lightweight robot is made of carbon fibre.

Q: How can I improve my robot’s gravity compensation in torque mode?

A: You can find the instructions in the User Guide in the section on Controlling the robot.

Q: I am having trouble with the robot’s Bootloader - the arm doesn’t move and the green lights on the joystick keep flashing. Where can I find the latest resources?

A: First, download the latest firmware version here (at the bottom of the page select the appropriate DOF Spherical-Firmware.

You will also need the latest version of Development Center available here and choose "KINOVA® SDK GEN 2 Ultra lightweight robot 1.5.1". Follow the release notes (RN) document to install the software properly.

Technical Problems?

Q: Fingers won't close.

A: The fingers must be opened completely once after booting the robot before being able to close. This is done to index the position of the fingers and avoid breaking them by accidentally closing them too tightly.

Other possible causes:

  • Inappropriate command sent
  • Bad electrical connection between last actuator and gripper
  • Fingers are broken

*For ROS users, hand type set to no motion in the trajectory point

Q: The arm doesn’t move and the green lights on the joystick keep flashing.

A: Download the latest firmware version here at the bottom of the page select the appropriate DOF Spherical-Firmware.

You will also need the latest version of Development Center available here and choose "KINOVA® SDK GEN 2 Ultra lightweight robot 1.5.1". Follow the release notes (RN) document to install the software properly.

Q: Admittance mode is not working.

A: If the robot refuses to move, first make sure you went to the home position. Admittance also won't start if you initialize the mode too close to a singularity. If the robot is moving by itself, use the Development Center to reset the zero torque values on the actuators. You may also need to adjust the zero position reference of the actuators, which is also done through the Development Center.
 

Q: A finger broke.

A: If the fingers are only detached from the robot, you can easily reattach them by putting the gripper in the closed finger position, which should reveal a moving part with a slot to attach the finger. For heavier damage, please contact support (support@kinova.ca).

Still have questions?