Our top priority

We are as proud of our service as we are of our robots.

Forgot your password?
Register

Splash Forums Development Installation/Update Reinstalling OS on Jacoarm via HEX

This topic contains 2 replies, has 2 voices, and was last updated by  Alex 1 year, 7 months ago.

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #2387

    Tras
    Participant

    Dear Kinova

    We have an early version JacoArm her with us, that we are trying to reinstall OS on via the newest hex file, downloaded from your website.
    Having transferred the file to the arm via Jacosoft software, it asks me to reboot the arm. No matter how i try to reboot, it wont recognize it. Do you have a fix?

    #2388

    Tras
    Participant

    UPDATE: The arm has been rebooted. The fault is that im trying to use the joystick that was in the box with the arm. The arm cant recognize this joystick and keeps giving me a yellow triangle in Jacosoft. When i remove the joystick, connection works. Does anyone have a fix for getting the arm to work with the joystick? (arm NOT mounted on wheelchair)

    #2389

    Alex
    Participant

    Hello !

    Please send us an email directly at support@kinovarobotics.com including the serial number of the Jaco arm you have ! We can diagnose the issue from there!

    Thank you very much,

Viewing 3 posts - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.

Trending now

Expert Talk

Hitting the Mark with Marketing: The Do’s and Don’ts of Creating a Message Around Robotics

While robotics companies have been around for decades, the spotlight on the industry has only really intensified in recent years as new technologies become more readily available and more implicated in the lives of humans.

Read more
Expert Talk

For the Greater Good: The Importance of Fulfilling Corporate Social Responsibility

By now, it goes without saying that the cornerstone of Kinova’s DNA is our desire to create products that empower humanity, and that fulfilling our ethical, human and social responsibilities is fundamental to maintaining the core of our culture. Always has been, always will be.

Read more
Expert Talk

FOR ETHICS IN AI, KEEP HUMANS in THE LOOP (UNTIL FURTHER NOTICE.)

As discussions around the advancement of AI evolve, so too do the concerns. And for good reason. Machines are getting smarter and smarter, able to complete complex tasks and process information incredibly fast. But, what happens when the developments in AI move too quickly — and we lose sight of human ethics?

Read more