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Splash Forums Development Installation/Update Reinstalling OS on Jacoarm via HEX

This topic contains 2 replies, has 2 voices, and was last updated by  Alex 1 year, 4 months ago.

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  • #2387

    Tras
    Participant

    Dear Kinova

    We have an early version JacoArm her with us, that we are trying to reinstall OS on via the newest hex file, downloaded from your website.
    Having transferred the file to the arm via Jacosoft software, it asks me to reboot the arm. No matter how i try to reboot, it wont recognize it. Do you have a fix?

    #2388

    Tras
    Participant

    UPDATE: The arm has been rebooted. The fault is that im trying to use the joystick that was in the box with the arm. The arm cant recognize this joystick and keeps giving me a yellow triangle in Jacosoft. When i remove the joystick, connection works. Does anyone have a fix for getting the arm to work with the joystick? (arm NOT mounted on wheelchair)

    #2389

    Alex
    Participant

    Hello !

    Please send us an email directly at support@kinovarobotics.com including the serial number of the Jaco arm you have ! We can diagnose the issue from there!

    Thank you very much,

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